File a Claim – German Mutual Insurance Association of Nebraska

Claim Information

Please note: We only insure property located in the state of Nebraska.

Commonly asked questions.

What do I do if I have a claim and cannot contact my agent to report it?

If you cannot contact your agent, claims can be directly reported to our office by calling, 402-274-3106, or by e-mail at kim@germanmutual.net. Our office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.

For Emergencies after hours: Please contact 402-274-8194.

I need to send in some paperwork regarding my claim, where do I send it?

German Mutual Insurance Association of NE, 914 Alden Dr., Auburn, NE 68305 or the FAX number is 402-274-3135.

In the event of Water Damage.

Shut off the water source, if possible
Remove the excess water by mopping and blotting
Remove and/or prop up wet upholstery cushions for even drying
Place aluminum foil or woodblocks under furniture legs
Remove Oriental or other colored rugs from wet carpeting
Don't use a regular vacuum to remove water
Don't turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retaining water.
Don't leave books, magazines or other colored items on wet carpeting.
Don't leave wet fabrics in place

What to do if you have a Claim

If you have a property loss:

Protect the damaged property from additional damage.
Report the claim to your Agent as soon as possible.
Prepare an inventory list and a description of the damaged property.
All fire claims must be reported to your local fire department. All theft and vandalism claims must be reported to your local police or sheriff's departments.

If you have a livestock loss:

Report the claim to your Agent as soon as possible.
Report the loss to your veterinarian so the cause of loss can be verified. The vet must perform a necropsy report within 48 hours of every livestock loss.